DARK MATTER Multiple industries. Asistentes con IA · Integraciones LLM
AI assistants connected to each company's data: they answer with sources, check inventory and CRM, and hand off to a human when needed.
Sample image · real one is confidential
Sample image with fictitious data. The real screens of this system are protected by a confidentiality agreement with the client.
We integrate large language models (LLMs) into the operations of several companies. Each assistant answers customers and staff on the web or WhatsApp using the business's real information: manuals, policies, catalog, inventory and CRM, with retrieval-augmented generation (RAG) so every answer cites its source.
The assistant can check availability, create or update contacts, place holds and send payment links, and hands the conversation to an agent with full context when needed. Personal data is masked and every action is logged.
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