DARK MATTER Legal & immigration services. Camila · Recepcionista con IA
An AI receptionist that answers an immigration consultancy's clients on WhatsApp: it tells them how their case is going and what is missing.
Camila is Zaldivar Consulting Group's artificial intelligence agent. It answers clients' WhatsApp questions about their case status, current stage and missing documents by checking the case platform in real time.
An intent classifier decides what Camila answers and what goes straight to a person, and when needed the conversation is handed to the team with full context. Staff review conversations, flag answers to correct and see usage cost on a dashboard.
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